This limited warranty covers the original purchase of new products used for normal commercial, personal, or household use. Al Saaf Trading llc warrants its products will be free from defects in material and workmanship (normal wear and tear not applicable), for one year from the date of purchase, except as provided below. Al Saaf Trading llc, at its option, will replace a comparable product free of charge, any product which fails under normal use as a result of such defect. This warranty doesn’t apply to damage caused by fire, accident, negligence, misuse, improper cleaning or circumstance not directly attributable to manufacture defects.
The warranty doesn’t cover damage caused to the product by the carrier, when retrieving luggage after a flight or train journey, please check it carefully and if it has been damaged, immediately make a claim to the carrier on your arrival. You will thus be able to compensate for the damage caused. Under no circumstances does this guarantee cover damage to third parties or interests or cover claims beyond the value of the products.
Warranty doesn’t cover wear and tear, and rough usage for parts like wheels and handle.
Third Party Warranty
The manufacturer limited warranty begins on the original date of purchase and is valid only for the products where manufacture warranty is specified on the item description on the website. To apply for this warranty service, you must contact the manufacturer for problem determination and service procedures. Warranty service can only be performed by the manufacturer's authorized service center. The original dated bill of sale/invoice receipt must be presented upon request as proof of purchase to the manufacturer. Ambestworld is not responsible for re-issuing new bill since the original copy has already been issued.